FAQ’sFrequently Asked Questions (FAQs)
Welcome to our FAQ page! Here you’ll find answers to common questions about our Shipping, Returns, Refunds, and Cookies policies. If you need additional information or have further questions, feel free to reach out to us at support@defarya.shop.
Shipping FAQs
Q1: What is the estimated delivery time for my order?
A: Delivery times vary based on your location and the chosen shipping method:
- Handling Time: 1-3 business days (Monday-Friday)
- Transit Time: 3-6 business days (Monday-Friday)
- Order Cutoff Time: 6:00 pm (GMT-5:00) Eastern Standard Time (New York)
For more details, please check our Shipping Policy.
Q2: How can I track my order?
A: Track your order using the tracking number provided in your Shipment Confirmation email, which is sent once your order has been dispatched. For step-by-step tracking instructions, please refer to our Shipping Policy.
Returns and Refunds FAQs
Q3: Can I return an item if it doesn’t meet my expectations?
A: Yes, we accept returns within 30 days of purchase. To return an item, it must be unused, undamaged, and in its original packaging with labels intact. For detailed return instructions, please see our Returns and Refund Policy.
Q4: How long does it take to receive a refund after I return an item?
A: Refunds are generally processed within 7 business days after we receive your returned item. The exact processing time may vary depending on your payment provider’s policies. For more details, visit our Returns and Refund Policy.
Cookies FAQs
Q5: What are cookies, and why does your website use them?
A: Cookies are small text files that enhance your browsing experience by remembering your preferences and analyzing website traffic. We use cookies to improve your experience, personalize ads, and more. For details on managing cookies, visit our Cookies Policy.
Q6: Can I disable cookies on your website?
A: Yes, you can manage the types of cookies stored on your device through your browser settings. Each browser provides methods to block or restrict cookies. For instructions, refer to our Cookies Policy.
General FAQs
Q7: How can I contact your customer support team?
A: You can contact our customer support team via email at support@defarya.shop. We are here to help with any questions or concerns you may have.
Q8: Where can I find more information about your policies?
A: For comprehensive details on our Shipping, Returns, Refunds, and Cookies policies, please visit the respective policy pages on our website.
We hope this FAQ page has been helpful. If you have any further questions or need assistance, don’t hesitate to get in touch with us. Your satisfaction is our priority.
Get In Touch:
- Email: support@defarya.shop
- Phone: +1 (321) 966-8102
- Address: 25 N Summerlin Ave, Orlando, Florida 32801, United States