Delivery Area: We provide shipping services throughout the United States.
Shipping Costs: Enjoy complimentary shipping on all orders.
Estimated Delivery Times:
- Handling Time: 1-3 business days (Monday to Friday)
- Transit Time: 3-6 business days (Monday to Friday)
- Order Cutoff Time: 6:00 pm (GMT-5:00) Eastern Standard Time (New York)
Order Tracking: After your order is shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to become available. You can monitor your order’s status on our Tracking page.
Delivery Issues: If your order has not arrived within 15 days of receiving your shipping confirmation, please contact us at support@defarya.shop with your name and order number.
Returns: We accept returns for unused items in their original condition within 30 days of delivery. Return shipping costs are the responsibility of the customer.
Damaged Items: If your order arrives damaged, please email us at support@defarya.shop with your order number and a photo of the damaged item. We will address the issue promptly.
Order Cancellation: You can cancel your order within 24 hours of placement using the link in your confirmation email. For cancellations after 24 hours, please email support@defarya.shop.
Lost or Missing Items: If you suspect that an item is missing from your order, please contact our customer support team at support@defarya.shop for assistance.
Contact Information:
- Email: support@defarya.shop
- Phone Number: +1 (321) 966-8102
- Business Address: 25 N Summerlin Ave, Orlando, Florida 32801, United States